PwC Off Campus Recruitment Drive 2024 : Registration Freshers/ Experienced as Engineering Operations (2024)

PwC Off Campus Recruitment Drive 2024 : Registration Freshers/ Experienced as Engineering Operations | Registration Link Available

PwC Off Campus Recruitment Drive 2024 : PwC India announce Recruitment for Any Graduate Degree / Any Post graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about PwC India Hiring 2024 Batch and Apply to the PwC India Careers Interview Drive 2024 through the Registration link available at the end of this post.

The more details about PwC India Off Campus Drive 2024 and Eligibility Criteria and PwC India Careers Drive 2024 Pattern 2024 are discussed below.

About Company : At PwC, our purpose is to build trust in society and solve important problems. Were a network of firms in 157 countries with more than 223,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. In India, our highly qualified and experienced professionals listen to different points of view to help you solve business issues and identify and maximise the opportunities you seek. Our industry specialisation allows us to help co-create solutions with our clients for their sector of interest.

PwC Off Campus Recruitment Drive 2024 Batch Details :

PwC Off Campus Recruitment Drive 2024 Vacancy Eligibility Criteria :

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• Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,).
• Proven verbal and written communication skills, which will be key in driving customer communication during critical events.
• Demonstrating proficiencies in at least one of the technology domains.
• Proven understanding of ITIL framework
• Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management.
• Basic knowledge of working in .NET / Java, monitoring tools is preferred.
• ITIL 4 certification is a plus.

Job Description :

As a Specialist, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for efficiencies and improvements when performing work.
• Take action to stay current with new and evolving technology.
• Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Manage expectations of stakeholders effectively.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm’s code of ethics and business conduct.

Job Responsibilities

• Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles.
• Monitoring alerts or incidents and acknowledgement per defined SLA.
• Perform health check activities and monitor performances of infrastructure components & applications.
• Engage third parties (as required) to support resolution for Supplier Services
• Initiate the technical bridge upon Major Incident declaration.
• Engage Incident commander/ supervisor/on call manager.
• Engage other technical teams to support resolution for supplier services.
• Confirmation with end users for issue resolution and update all stakeholders on technical bridge.
• Keep the incident updated as per discovery or end user information on real time basis.
• Engage technical manager and technical teams to provide updates in case of major incidents via bridge call and update playbook throughout the call.
• Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations.
• For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution.
• Ensuring Outage notifications are sent by the technical manager in case of major outages. Following up with technical managers to get the status of the incident on regular intervals.
• Receiving Management reports on a periodical interval and assessing the reports for any opportunities for areas of Improvement.
• Creating reports on ITSM tool for weekly incident trends and share with the required stakeholders.
• Perform proactive problem management.
• Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate.
• Must be willing to work in shifts, provide hand-over to global teams, and provide on-call support during off-business hours.

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How to apply for PwC India Internship Drive 2024?

All Interested and eligible candidates can apply for PwC India Internship Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply Link :Click Here To Apply

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PwC India Off Campus Drive 2024 Batch – Frequently Asked Questions

How to apply for PwC India Off Campus Drive 2024 ?

To apply for the PwC India Off Campus Drive 2024 , you have to check the official site PwC India orhttps://fresheropenings.com/

Does Fresheropenings.com provide PwC India Off Campus Drive 2024?

Yes, Fresheropenings.com provides PwC India Off Campus Drive 2024 Alerts continuously.

What is the PWC IndiaSelection Process?

Aptitude Test, Technical & Interview Rounds.